CV – english
Graphic Designer and Facilitator · UX/UI Digital Designer and Design Thinker
UX/UI Designer with +20 years of experience in design management and facilitation roles in the development of user-friendly solutions and products. I work iteratively with design and refines solutions eg through visuals in the design process and prototypes in collaboration with IT developers.
On a recent project at Green Building Council Denmark (2021), my role was UX/UI Design Manager. the tasks included facilitating intern workshop to initiate process, developing proposed structure/information architecture and interaction design, facilitating user workshops based on the proposed setup, converting insights into wireframes and mock-ups, user testing and developing UI.
I have worked in-depth with a wide variety of UX/UI ideation and designing tools ranging from user interviews, workshops, graphic facilitation, prototyping, wireframing, mock-up and user testing. Some projects have been digging deeper in an exploratory and initial phase of project and product development. Others have been more instrumental and concrete. Either way, my expertise in the techniques for user experience understanding is strong and I work easily with end-users and more technical user groups alike.
I have worked on many IT projects, participated in research and helped to uncover opportunities, ideas and innovation. I have converted data and insights into guidelines and specifications (including personas, user journeys and identification of customer and business needs). In several contexts, I have acted as Design Manager and thus ensured the overall delivery.
Working with user design in close collaboration with internal and external teams and creating relations has resulted in long-lasting relations with customers and given me technical insight to further use in my work as a UX/UI Designer.
Career and projects
Annabir since 2007/02
start/end: 2022/05-09
client: Boligselskabet Sjælland
The quality of sorted waste in apartment buildings is often deficient. Particular in this BOSJ area in Ringsted. The goal of this project was to find out why. And also what the housing association, the tenants and hopefully the municipality can do to improve the quality.
UX/UI Design Manager: Design Management, User Experience (UX), Prototyping
Responsibilities/actions:
- Qualitative research interviewing (semi-structured) tenants, janitors and committees in BOSJ area in Ringsted to identify pain points.
- Synthesising data into insights.
- Identifying low hanging fruit to improve the quality of sorted waste and change the tenants
mindset on waste. - Teamed up with a waste planner and -expert.
start/end: 2007/10-
client: Sweco
I have worked with Sweco on an ongoing basis on various assignments. The latest is Giv-et-praj (Tell-us) – an app that lets citizens send a message to the municipality if they find broken asphalt or signs, dark streetlights etc.
UX/UI and Graphic Designer: Design Management, Graphic Design, User Experience (UX), User Interface (UI)
Responsibilities/actions:
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Graphic design and UX/UI/information architecture for it-systems such as Arealinformation, RenoWeb and Spatial Suite
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Customising clients’ visual identity (graphic design) to generic app.
start/end: 2021/12-2022/01
client: Ringsted Municipality
I developed an illustration that was used to introduce the department’s large number of tasks, responsibilities and jobs to the new municipal committee, which was set after the municipal elections in 2021.
Graphic Designer and Facilitator: Illustration, Graphic Facilitation, Design Management
Responsibilities/actions:
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Visualising/illustrating the tasks and jobs in an illustrated overview.
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Illustrating the conflicts, challenges and priority in the daily management.
start/end: 2021/12
client: Guldborgsund Municipality
Graphic Facilitator: Workshop and Graphic Facilitation
Responsibilities/actions:
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Attending a full-day workshop as Graphic Facilitator for leaders in daycare
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Visualising presentations, exercises and discussions through illustrations
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After the workshop, the consultant digitalised the illustrations to help the participants remember the findings and decisions from the day
start/end: 2020/09-2021/10
client: Boligselskabet Sjælland (BOSJ)
The quality of sorted waste in apartment buildings is often deficient. The goal of this project was to find out why. And also what the housing association, municipality and the tenants can do to improve the quality.
UX/UI Design Manager: Design Management, User Experience (UX), Prototyping, Graphic Design, User Testing
Responsibilities/actions:
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Qualitative research interviewing (semi-structured) tenants, janitors and committees in two different residential areas to identify pain points. Response rate was 45%.
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Synthesising data into insights.
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Developing concepts in order to change mindset and activity in the tenants’ everyday life.
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Converted data and insights into guidelines and specifications (including personas, user journeys and identification of customer and business needs).
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Developing final report insights, prototype activities and recommendations to BOSJ and Roskilde Municipality
The challenge: “Sorting waste easy and efficient in all homes” was a part of CoConference2019.
Boligselskabet Sjælland chose the consultant’s solution and established a collaboration.
The consultant teamed up with a waste planner and -expert.
start/end: 2021/05-2021/10
client: Green Building Council Denmark
Green Building Council published a manual (DGNB) for certifying sustainable building – 478 pages. A user expressed a need for an online version and I contacted the nonprofit organisation.
UX/UI Design Manager: Design Management, User Experience (UX), Workshop, Graphic Design, User Testing, Wireframes, Mock-ups, Interaction Design
Responsibilities/actions:
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Facilitating intern workshop to initiate process
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Developing proposed structure/information architecture
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Developing proposed interaction design
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Facilitated user workshop based on the proposed setup
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Converting insights into wireframes and mock-ups
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User testing
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Developing UI
start/end: 2021/05-2021/07
client: Rockwool
Rockwool has a large archive of product manuals. The project was to create a framework for a digital instruction. Build for a product but generic so that it can be customised to the entire product portfolio.
UX/UI Design Manager: Design Management, User Experience (UX), Workshop, Graphic Design, User Testing, Wireframes, Mock-ups, Interaction Design, Adobe XD
Responsibilities/actions:
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Being extern design manager for UX, UI, 3D developing and copy writing.
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Debrief with Rockwool management.
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Facilitating user workshop.
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Developing UX and UI. Mock-ups in Adobe XD.
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Converted data and insights into guidelines and specifications (including personas, user journeys and identification of customer and business needs).
The challenge: “Create the Future Digital Manual” was a part of CoConference2020. Rockwool chose the consultant’s solution and established a collaboration. The consultant was teamed up with KirtXThomsen, who handled 3D development and video recording.
https://corolab.dk/wp/coconference/solution/annabir-morgendagens-loesning-til-rockwool/
start/end: 2019/11-2020/05
client: Vejle Spildevand (waste water supply)
Vejle Spildevand (wastewater supply) were to develop the company strategy. The management wanted to involve all employees in most of the process.
Graphic Facilitator and Graphic Designer: Graphic Facilitation, Workshop, User Experience (UX), Graphic Design,
Responsibilities/actions:
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Graphic facilitator and playing an active role on strategy workshops and debriefing with executive management.
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Organising the graphics/illustrations so they worked both as a catalyst for discussions and dialogue on the workshop, and afterwards as a summary of the workshop.
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Gathered inputs, challenges and thoughts after each workshop and created with the illustrations a new base for the next workshop (visibility and levels in the progress).
The consultant teamed up with Crone Consulting (management consultant).
https://www.vejlespildevand.dk/hvem-er-vi/virksomhedsplan
https://www.vejlespildevand.dk/hvem-er-vi/vores-dyder-og-leveregler
start/end: 2007/09-2019/06
client: Roskilde Municipality
Collaboration through more than 10 years with Roskilde Municipality. A selection of tasks and projects are listed below.
Graphic Designer and Design Manager: Branding & Identity, Design Management, Graphic Design, Logo, Typography, User Experience Design (UX), Workshop, Graphic Facilitation
Responsibilities/actions:
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Visual responsible and graphic designer. Waste and Recycling: “Skidt-er-godt” (bad/trash is good), and following developing the visual communication.
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Visual adviser and designer on projects in other departments and centers in Roskilde Municipality: concepts, campaigns, outdoor media, signage, project logos, ads, booklets, folders, magazines e.g. staff news.
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UX designer and facilitator on workshops to develop roskilde.dk version 2008 e.g UX and information architecture. Developing design and templates. UX and graphic design on future developing and new features (until 2013) in collaboration with Communication in Roskilde Municipality.
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Co-facilitator and designer on innovation project “1-entrance” – a solution for discovering and supporting young people (16-25 years old) who are troubled when finding their way through education and adult life. Graphic illustration of user journey maps and personas to present the concept to the city council.
start/end: 2014/12-2019/06
client: Boligselskabet Sjælland
Website redesign for Boligselskabet Sjælland (Housing Association). Bosj.dk
UX/UI and Graphic Designer: User Experience Design (UX), User Interface (UI), Graphic Design
Responsibilities/actions:
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UX and UI, visual and graphic layout.
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Following years: developing bosj.dk through updated information architecture and new features.
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Visualisation of strategy and focus areas (for intern strategy workshops)
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Graphic designer and visual responsible on developing line of ads with 6 different ”what-if”-scenarios
start/end: 2009/05-2016/11
client: Fors
Fors is supply of heat, water and waste water i 3 municipalities on Zealand.
UX/UI and Graphic Designer: Design Management, User Experience Design (UX), User Interface (UI), Graphic Design, Branding & Identity
Responsibilities/actions:
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Design management, UX design. Adviser and “interpreter” on developing roskilde-forsyning.dk (active until the aggregation to Fors in 2016), UX design and defining structure and co-responsible for choice of IT provider. Developing graphic design and templates. Following design review during and after implementation.
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Graphic design. Visual design 2010 for Roskilde Forsyning. Designing ads and presentations. Developing templates for signs, booklets and folders. Visual for clothing, material and merchandise. Design for strategy workshops and introduction. Developing templates and teaching users in graphical applications.
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Developing graphic icon set for defects in installations (Driftweb) in collaboration with operations manager at Fors and IT developers at Sweco.
start/end: 2013/09-2015/04
client: Sweco
Update and improvement (UX and new features) of RenoWeb. The it-system collects and handles relevant processes for waste – such as registrating emptying, equipment management, agreements with individual households and settlement of the services provided.
UX/UI Designer: Graphic Design, Interaction Design, Prototyping, User Experience Design (UX), User Interface (UI), User Testing, Wireframes, workshop
Responsibilities/actions:
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Developing wireframes and mockups.
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Being co-facilitator on user workshops.
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Adjusting mockups after tests.
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Developing UI for frontend.
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Converted data and insights into guidelines and specifications (including personas, user journeys and identification of customer and business needs).
I have worked with Sweco on an ongoing basis on various assignments.
start/end: 2016/11
client: Kolding Municipality
Ten hour workshop for leaders. Focused discussions and dialogue. Mapping the leadership today as well as what can and will be done differently in the future.
Graphic Facilitator
Responsibilities/actions:
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Drawing simultaneously during the workshop both to facilitate the discussions and to keep record with agreements and decisions.
start/end: 2016/08-2018/10
client: High Schools in Roskilde
A cooperation between the 3 high schools in Roskilde: Himmelev Gymnasium, Roskilde Gymnasium and Roskilde Katedralskole.
Graphic Designer: Design Management, Graphic Design
Responsibilities/actions:
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Developing design that embraced the three schools equally using colours and graphics that could not refer to any of them.
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Creating teaser-flipflap, folder, rollups, fair banner and newspaper advertisements.
- Coordinating with printing houses and newspapers.
start/end: 2015/09-2017/12
client: Ugilic
Ugilic is a coorporation of Agile Consultants as well as a provider in Scrum and Agile courses. Agileakademiet.dk was their course portal. Agile Akademiet lived for a couple of years, then Ugilic decided to integrate the site in their company site.
UX/UI and Graphic Designer: Design Management, Graphic Design, User Experience (UX), User Interface (UI)
Responsibilities/actions:
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Developing logo for Agile Akademiet
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UX and UI for agileakademiet.dk
start/end: 2017
client: Rullesport Denmark
Winner of logo competition for the new organization. Rullesport Denmark is an organization for all skaters and skateboarders in Denmark.
Graphic Designer: Graphic Design
Responsibilities/actions:
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Developing logo for Rullesport Denmark.
- Customizing logo after competition to fit the needs for formats and combinations.
start/end: 2012-2013
client: FOF’s Sekretariat (provider of leisure courses)
Graphic Designer: Design Management, Graphic Design, Training/Teaching
Responsibilities/actions:
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Compile logo redesign
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Rolling out new visual identity
- Holding internal lecture on graphic design and applications.
start/end: 2011/01-2011/12
client: Kræftens Bekæmpelse (danish organization fighting cancer)
Part of the team (employees and extern consultants) behind the KB Lotteries.
Graphic Designer: Design Management, Graphic Design
Responsibilities/actions:
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Developing all graphic design in the 10 lotteries during the year
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Coordinating with printing house: a unique envelope, a letter, a 4-page leaflet and a healthy recipe, a contest or news about beating cancer.
Permanent Positions
start/end: 2001/11-2007/02
employer: Valtech, digital agency
UX/UI and Graphic Designer: Graphic Design, Interaction Design, Prototyping, User Experience Design (UX), User Interface (UI), Wireframes, workshop
Responsibilities/actions:
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Designer on Bankdata’s first netbanking and following developing projects.
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Integrating the individual banks’ (members’) corporate identity in the solution.
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Responsible for information architecture in collaboration with core UX designers.
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Designing campaign sites for Sydbank and updating templates.
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Designing subsites for Novo Nordisk Denmark (Growth Hormone, Haemostasis og HRT).
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Delivering illustrations for e-learning about growthhormones and what to do when they are inactive.
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Visual identity for product and campaign sites such as Levemir®, NovoSeven® og FlexPen®.
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Developing and maintenance of danbolig.dk and campaign sites.
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Lead designer on trygging.fo, vestjyskbank.dk, Copenhagen Stockexchange (design colab with Oslo Børs), Danske Andelskassers Bank, betalingsservice.dk, entrypointnorth.com
UX and Grafisk design in close collaboration with front- and backend developers
start/end: 2000/05-2001/05
employer: Masterseek.com, Search Engine to-be
Update and improvement (UX and new features) of RenoWeb. The it-system collects and handles relevant processes for waste – such as registrating emptying, equipment management, agreements with individual households and settlement of the services provided.
UX/UI and Graphic Designer and HTML-developer: Graphic Design, Interaction Design, Prototyping, User Experience Design (UX), User Interface (UI), Wireframes, workshop
Responsibilities/actions:
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Designmanager
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Responsible for information architecture
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Part of HTML developing team.
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Facilitating internal workshops
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Presenting the digital product for investors
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Branding and identity
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Graphic design
start/end: 1998/07-2000/04
employer: X Profil, advertising agency
Update and improvement (UX and new features) of RenoWeb. The it-system collects and handles relevant processes for waste – such as registrating emptying, equipment management, agreements with individual households and settlement of the services provided.
UX/UI, Graphic Designer and HTML developer: Graphic Design, Interaction Design, Prototyping, User Experience Design (UX), User Interface (UI), Wireframes.
Responsibilities/actions:
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Lead on building up the company’s digital products.
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Introducing media and applications to the team
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AD-assistand on on-and offline projects for e.g Aluline, Danflex, Fritz Schur, Bladt Industries, Christian Berg and MT Spray.
Education, courses and certification
2015
The Royal Danish Academy – Architecture, Design, Conservation
Master’s degree in Design (MD)
Thesis: “Design Thinking – Study of differences in designers’ and companies’ understanding of Design Thinking and the designer’s competencies”
2005
Member of Design denmark (mDd)
1998
Designseminariet, Højer
Graphic designer
1997
Diploma of Specialized Business Studies in marketing
